8 oz. bale jars wholesale for $7.75 with a suggested retail of $15.00. Minimum order is 12 with at least 2 candles of each scent.
4 oz. Smelly Jellies wholesale for $2.50 with a suggested retail of $5.00. Minimum order is 24 with 6 of each scent.
We currently cannot offer wholesale on anything less than 12 candles. If you would like to order more than 100 candles, we will be happy to discuss a lower price point.
A 50% deposit is required for the first order, with a 25% deposit on every subsequent order. If you are ordering more than 50 candles, we require the full amount up-front.
We will work with you on one on one to create a scent or label for your business or event. Depending on the desired product, this may take six weeks or longer, so plan accordingly. You must order at least 24 candles for custom scents. The first order will have a $15 surcharge on each custom scent blend. If you are ordering more than 5 custom scents, we will work with you on pricing. We can not guarantee that the blends will work with the Smelly Jellies. We are happy to test it and let you decide if you would like to continue with that line.
We can custom create labels with your logo or special scent name. We must have the logo files within 24 hours after ordering so we can start working on your label. We will work on the new scent name with you until you are satisfied. There will be $25 set-up fee the first time for each custom label. If you have more than 5 custom labels, we will work with you on pricing. We are not graphic artists so, making and designing the labels takes time away from working on your candle order.
Contact us for photos of our custom work.
To place a wholesale order, you can e-mail or call us. Approximately 24 hours after your order is placed, we will send you an invoice with the estimated shipping cost and shipping date. The shipping date depends on product availability and quantity ordered, and this will be communicated with you.
If you need an order of more than 75 candles in less than one week, we will charge a 10% fee on the total order. This is considered a rush order.
Because we are a small company, any orders over 500 candles will take at least 3 weeks to make and ship. We will discuss this with you at time of ordering.
Processing time may vary. We will try to respond to your e-mail within 24 hours if it is during the work week. Anything submitted after 5 p.m. on Friday will not be processed until Monday. We will keep you informed of any shortages or delays in your order.
The buyer is responsible for shipping cost. We will ship to you with the cheapest available option, which will be itemized on your invoice. If shipping is over the original quoted amount, we will bill you for the rest of the amount. If we overcharged you for shipping, we will refund the overage back to you by check with-in 14 business days. If you are within 100 miles of our shop we will deliver to you in person. You must let us know upon ordering that you want this option. If you do not want to use the carrier we have offered you, you are welcome to contact another carrier and set pick-up and delivery. You will be responsible for that carrier’s charges.
Our candles are not colored and should be displayed as simply and naturally as possible. We can provide photos of some of our displays. If you would like us to provide a display, we are more than happy to do so. There will be a fee depending on the type of display. We will discuss this on a case by case basis.
Defective and Broken Products
We will replace items or offer a refund on items that are unusable or damaged during shipping. We will require a photograph of the box and the items along with the invoice number sent to our e-mail. You have 72 hours after delivery to contact us unless it is outside of normal business hours.
Cancellations and Returns
If you wish to cancel an order you must do so within 24 hours of your order. You will be refunded your money within 48 hours by credit card or 14 days by check.
If your candles arrive and you do not like one of the scents, you can mail the unused, unlit product back to us at your own expense. We will either refund you the money for those items or send you a replacement scent. Returns must be done within 14 days of the order’s receipt.